Manifest provides detailed analytics to help you understand how your entry points and embeds are performing—specifically, how they drive engagement and contribute to conversions. These analytics are tracked session-wise, based on a newly introduced 24-hour visitor session logic called visitorSession.
With this feature, you can easily measure how different touchpoints—such as the avatar, AI buttons, smart facts, or out-of-stock prompts—are influencing user behavior, engagement, and sales.
Where to See the Analytics?
Follow these steps to access Entry Point and Embed analytics in your Manifest dashboard:
Go to the Analytics tab in the Manifest dashboard.
Click on the 'Manifest Features' tab.
Under the 'Entry Point' section, you'll find analytics for entry triggers like the avatar, Ask AI button, and AI floating bar.
Under the 'Embeds' section, you can view analytics for AI embeds like Smart Facts, Size Guide, AI Shopping Assistant, and more.
Use the date filter at the top to select the time range for which you want to view analytics.
How It Works?
Analytics are split into two main types:
Entry Point Analytics
Tracks performance for entry points like:
Avatar
Ask AI Button
AI Floating Bar
Embed Analytics
Tracks performance for AI embeds like:
AI Smart Facts
AI Knowledge Buttons (e.g., "Ask me anything", "Size Guide AI")
AI Shopping Page
Out of Stock Prompts
AI Shopping Assistant
Metrics Tracked:
Each entry point or embed type includes the following key metrics, calculated per visitor session:
Metric | Description |
Entry Point / Embed Name | Displays the name of the entry point or embed being analyzed. |
Customers Shown | Number of unique visitors who saw the entry point or embed in a session. |
Customers Engaged | Number of visitors who interacted with Manifest via the entry point or embed. |
Engagement Rate (%) | (Customers Engaged / Customers Shown) × 100 |
Added to Cart | Number of “Add to Cart” actions taken after engaging with the entry point or embed. |
Add to Cart (%) | (Added to Cart / Customers Engaged) × 100 |
Total Cart Value | Sum of cart values from sessions where users engaged via the entry point or embed. |
Checked Out | Number of completed checkout events per session. |
Checkout (%) | (Checked Out / Customers Engaged) × 100 |
Total Checkout Completed Value | Sum of order values from completed checkouts per session. |
These insights help you identify which interactions lead to real conversions, allowing you to optimize customer engagement and drive revenue effectively.
Frequently Asked Questions (FAQs):
1. What is a visitor session?
A visitor session is defined as a 24-hour period tied to a unique visitor on your storefront. All interactions during this period are grouped into a single session.
2. How do I access these analytics?
Navigate to the Analytics tab → Select 'Manifest Features' → Choose either the Entry Point or Embeds tab. Use the date filter to narrow down data.
3. Can I export or share this data?
Currently, export functionality isn't available. All data can be reviewed within the Manifest dashboard.
For further assistance or to raise feature requests related to Entry Point & Embed Analytics in Manifest, please contact [email protected].