The AI Product Assistant allows your customers to ask detailed, product-specific questions directly from the product page, helping them make confident purchase decisions without leaving the page.
This smart widget is designed to provide real-time support related to product details and store information, making it a valuable tool to increase engagement and conversions.
Key Notes
The AI Product Assistant is available only on product pages.
It supports questions related to:
Product details
Store information (e.g., shipping, returns, hours)
For product search queries, it displays product names and plain text only—no product cards are shown.
For agent handover queries, the message “Click here to Continue” appears. Clicking this opens the standard Manifest chat embed.
Steps to Configure AI Product Assistant
Method 1: From Manifest Dashboard
Navigate to ‘AI Product Assistant Embed’ in the Manifest dashboard.
Click on ‘Configure’.
Method 2: From Shopify Theme Editor
Go to Online Store > Themes > Customize.
In the top dropdown, select Products > Default product.
Click Add Section at the bottom.
Select AI Product Assistant under the Apps section.
Position it (ideally below the product description).
Customize the widget as needed.
Click Save.
Customisation Options (via Manifest Dashboard)
To style the assistant as per your brand:
Navigate to ‘Interactive Content’ in the Manifest dashboard.
Select the ‘Embeds’ tab.
Choose ‘AI Product Assistant’.
Click on the ‘Customization’ option.
You can modify the following:
Width
Font family
Border radius
Embed alignment
Header visibility
Input placeholder text
After making changes, click Save.
You can now visit any product page on your Shopify store and see the AI Product Assistant in action.
View Analytics
To measure the performance and impact of the AI Product Assistant:
Go to the Analytics section in the Manifest dashboard.
Select the ‘Manifest Features’ tab.
Under ‘Embeds’, find ‘AI Product Assistant’.
Analyze how it contributes to customer engagement and revenue.
FAQs
1) Will it recommend other products during a search?
Yes. But product search queries, it only returns product names as text—no cards or visuals are shown.
2) What happens for agent handover queries?
The assistant shows a “Click here to Continue” message. Clicking it opens the main Manifest chat block for further conversation.
3) What kind of questions does it support?
It supports:
Product-specific queries (e.g., materials, sizing, availability)
Store-related information (e.g., shipping, return policies)
4) Where does the AI Product Assistant appear?
It only appears on product pages once the embed is added and configured via the theme editor.
For further assistance or to raise feature requests related to AI Product Assistant Embed, please contact [email protected].