Once your Shopify store is synced with Manifest, your product catalog is automatically imported and trained for your AI assistant. You can view and manage these products by navigating to Skills → Product Guidance → Settings → Manage Products in the Manifest Dashboard.
If you do not want your assistant to answer questions about a specific product, simply toggle OFF its visibility in the product list.
Products table overview
Products Synced
Displays the total number of products successfully synced with Manifest AI. This count matches the products listed in the product table.
Products Visible to AI
Displays the total number of products for which AI Visibility is enabled.
Search
Quickly search for products using their name.Visibility Filter
Filter products based on whether they are visible to the assistant.Collection Filter
Filter products by the collection they belong to.Meta-fields
Any synced Shopify metafields are displayed at the top of the product table. Click Change to modify the synced metafields or sync additional metafields.Product Name
The name of the product as listed in Shopify.FAQs
Shows the number of FAQs linked to the product.You can add new questions via ‘Add FAQs’ or directly from the FAQ view modal using ‘Add Question’.
Review summary
AI-generated summaries of customer reviews used in Manifest AI chat responses, embeds, and nudges. Review summaries are generated from supported review integrations (such as Judge.me or Yotpo). If review data is unavailable, the summary is generated from the product description.Visibility
Toggle visibility ON/OFF to include/exclude the product from AI responses.Best Sellers
Toggle OFF to exclude the product from best-seller recommendations.Actions
Test
Use this to simulate how the AI assistant responds to product-related queries.Info
Opens a product information modal displaying:
Product name
Product description
FAQs
AI-generated review summary
AI visibility status
Best seller status
Product tags
Product variants
Stock availability for each variant
15. Bulk Actions
Select multiple products using checkboxes to:
Add FAQs in bulk.
Change visibility settings collectively.
Review summaries are generated only after a customer visits a product page containing the AI Review Embed. Until then, no review summary is available by default.
Collections
The Collections tab allows you to manage which product groups your assistant is trained on — at a collection level.
Disabling visibility for a collection will:
Prevent product recommendations from that collection.
Disable the Manifest widget visibility on the respective collection page.
Turn off visibility for associated products in the Products table.
Disable “Browse another collection” for that collection if “Recommend in Chat” is OFF.
Collections table overview
Search
Find collections using collection name.Sync Filter
Filter collections based on their sync status.Recommended Filter
Filter by collections based on their recommended status.Sync Button
Use this to manually sync collection data.Catalog Name
Displays the name of the collection.Sync Toggle
Enable/disable syncing of a particular collection.Recommended Toggle
Enable/disable recommendations from a particular collection.Bulk Actions
Select multiple collections using checkboxes to:Enable/disable sync.
Syncing Meta-fields
Meta-fields enhance product search and allow the assistant to provide more accurate answers when asked about custom product properties.
Meta-fields Table
Meta-fields: Name of the meta-field.
Available for: Number of products that include this meta-field.
How to Sync Meta-fields
Navigate to the Product Catalog tab in the Manifest Dashboard.
Under Configurations, click Sync Metafields.
A side panel opens, displaying the currently synced Shopify metafields.
Browse or search for the metafields you want to sync.
Select the required metafields.
Click Sync with Manifest AI.
The updated count is displayed on the Sync Metafields card.
And the synced Shopify metafields are displayed at the top of the product table. Click Change to modify the synced metafields.
Handling Out-of-Stock Products
You can control how out-of-stock products appear to buyers through a configurable setting.
Options Available
Show with out-of-stock label
Products are still recommended, with a visible “Out of Stock” label.Show as normal
Out-of-stock products are shown as regular products.Don’t show at all
Completely remove out-of-stock products from recommendations.
How to Configure
Navigate to the Skills → Product guidance → Settings tab.
Click Out of stock products card.
Choose your preferred configuration.
Click ‘Save’.
Test the settings by searching for a product on the buyer side.
Best Sellers
Best Sellers are shown when users ask questions such as "What are your best-selling products?"
Best seller products are fetched from Shopify.
If AI Visibility is turned off for a product, it is not eligible to appear in Best Seller recommendations.
If AI Visibility is turned on, the product is eligible to appear in Best Seller recommendations, provided it is marked as a bestseller in Shopify.
To customize Best Seller recommendations, create a Custom Recommendation Rule and configure a collection containing your best-selling products.
How to Configure Best Sellers Using Product Rules
Go to Skills → Product Guidance → Settings.
Open the Sales Strategy tab.
Click Custom Recommendation Rules.
Click Add New Rule.
Enter the rule name, search items, select the rule type, and choose the products.
Click Save.
Test the configuration by asking the assistant about your best-selling products.
FAQs
1) How do I prevent the assistant from showing or answering about a specific product?
Go to the Manage products tab and toggle Visibility OFF for the desired product.
2) What does disabling a collection do?
Disabling a collection:
Hides all products within it from AI responses.
Removes the Manifest widget from the collection’s page.
Stops the collection from being recommended in chat.
3) How do I test if the AI is answering product-related queries correctly?
Use the Play icon available in the product table to simulate and validate AI responses.
4) How do I add product-specific FAQs?
While adding a FAQ, enable the ‘Question asked is specific to some products’ checkbox, then select the relevant products.
Note: If the intent is Product Details, adding a product is mandatory—otherwise, an error will appear.
5) Can I control which products are shown as best sellers?
Yes. Navigate to Sales Strategy → Custom Recommendation Rules, create a new rule using keywords such as "best seller" or "best-selling products", and configure the products you want the assistant to recommend.
For further assistance or to raise feature requests related to Products & Collections, please contact [email protected].