In short: Ask Manifest is an AI assistant on every page of your Manifest dashboard. Ask a question in plain words and it reads your store's live Manifest data and the Manifest help centre to answer, then points you to the page where you can act.
What is Ask Manifest?
Ask Manifest is a chat window built into the Manifest dashboard. Instead of moving between Home, Messages, Skills, Analytics and Settings to piece together an answer, you ask once and get the answer in one place.
It can:
Explain how a Manifest feature works and how to set it up
Read your store's data: conversations, skills, AI agents, nudges, analytics, A/B tests, integrations and audit logs
Show why your AI assistant replied to a customer the way it did
Tell you which setup steps are still pending and what to fix first
Raise a support ticket for you when it can't help
Ask Manifest is in Beta, available to all Manifest merchants.
Where to find it
Open any page in your Manifest dashboard.
Click the Ask Manifest button in the bottom-right corner.
The Ask Manifest window opens on the right. Type your question in Write your message… and press Enter.
You don't need to set anything up. Close the window with the × in its header; your page stays exactly as it was.
It knows where you are
Ask Manifest sees the page, tab and filters you have open, such as the date range on Home or the Last 7 days filter on Audit logs. So you can ask "explain this?" or "how is my A/B test performing?" without spelling out the page or dates. If the page details aren't available, it will ask you to describe what you're looking at.
What you can ask
Help and how-to
How do I publish my Manifest assistant to all visitors?
How do I enable Smart AI Embeds?
Can I view metrics for specific date ranges?
Conversations
Summarise my conversations from the last 7 days
What are customers asking about most?
Why did the AI reply this way in this chat?
Did this customer place an order?
Training, skills and AI agents
What is my overall readiness score?
Which skill do I need to improve?
What are the pending training questions to review?
Which responses were marked unsatisfactory, and on which topics?
What data sources (FAQs, files, links, texts) has my assistant learned from?
What AI agents do I have? Which are still drafts?
How can I improve my order cancellation agent?
Website, nudges and handover
Is my chat widget installed and live?
How are my nudges performing in the last 30 days?
Share the complete setup of agent handover
Analytics and A/B tests
Share my customer support analytics for the last 7 days
How is my A/B test performing?
What's the trend in conversations and messages this month?
Integrations, settings and setup
What integrations are connected?
Is my product catalogue syncing?
Who changed the settings recently?
What's left on my setup checklist?
Reading an answer
You'll see | What it means |
Working on your answer… | Ask Manifest is looking up your data or the help centre |
Thought for Ns | How long it took. Click it to see how it worked through your question |
Sources (n) | The help articles or data it used. Click to check them |
Open link | Takes you to the page or help article where you can act |
Follow ups | Suggested next questions. Click one to ask it |
Thumbs up / down | Rate the answer. Thumbs down opens What went wrong? so you can tell us more |
What it can't do yet
It doesn't change your settings. Ask Manifest reads and explains; it won't edit your agents, nudges, FAQs or settings. When a change is needed, it tells you the steps and links you to the right page.
Manifest questions only. It won't answer general questions unrelated to Manifest or your store.
Beta answers can be wrong. Check important numbers using Sources or the page it links to, and use thumbs down to tell us when something's off.
When Ask Manifest can't answer
If Ask Manifest can't find an answer, or you ask to speak to a person, it offers Raise a ticket. It creates a support ticket with your question, the conversation so far and the page you were on, so you don't have to explain again. You'll see a confirmation with the ticket number in the chat.
Giving feedback
Click thumbs down under the answer.
In What went wrong?, pick a reason: Too slow, Didn't remember something, Wrong result, Couldn't find data or Didn't understand context.
Add a short note if you like and click Share feedback.
FAQ
Does Ask Manifest cost extra?
It’s free to use.
Can my staff use it?
It follows the Roles and permissions. Staff with relevant roles and permission can access relevant tools.
Does it work in languages other than English?
Yes , It replies in the same language of the question it’s being asked.
Does it see other stores' data?
No. It only reads data from the store you're logged into.
Will it change anything in my store?
No. The only action it can take is raising a support ticket, and only when you choose Raise a ticket.
Reference: what Ask Manifest can look up
Area | Usecases |
Help | Search the Manifest help centre |
Help | Read a help-centre article |
Help | Raise an escalation ticket (only when you choose Raise a ticket) |
Conversations | Read Messages list and Intents |
Conversations | Why the AI replied the way it did in any Conversation |
Conversations | Get conversation summary, For example "What my customers ask about most"? |
Training and agents | What are my Training questions |
Training and agents | Get information about your data sources like FAQs, files, links and texts |
Training and agents | How many AI responses were Unsatisfactory by topic |
Training and agents | In AI Training , Which skills are ready and what's missing |
Training and agents | All the AI Agents drafted and live for the store |
Training and agents | Any agent's detailed setup, instructions, connected tools and Handover instructions |
Website and engagement | Whether the chat widget is installed and published or unpublished |
Website and engagement | How are the Nudges performing |
Website and engagement | What's my configuration for Handing over to a human |
Analytics | Get a summary of Analytics for any date range |
Analytics | Get analytics summary of a particular analytics tab |
Analytics | Understand A/B test results |
Account and setup | Connected integrations |
Account and setup | Who changed which settings, and when |
Account and setup | Setup checklist progress |
Still stuck? Choose Raise a ticket in Ask Manifest, or contact Manifest support.